PRIVACY POLICY

Last Updated: July 2026

Operated by: ROI LUXE INTERNATIONAL | LUXENPARIS

Founder and CEO: Mr Deepanshu Bansal | Co-Founder : Mr Manthan Bansal

This policy explains what personal data we collect, why we collect it, and how you can control it.

1. WHO WE ARE

LUXENPARIS is operated by ROI LUXE INTERNATIONAL (H.N 3739, Gali No. 18, Regarpura,
New Delhi – 110005).
You can reach our data team at info@luxenparis.com .

2. WHAT DATA WE COLLECT

When you browse our site:
— IP address, browser type, device type
— Pages visited, time spent, referral source
— Cookie identifiers (for analytics and advertising)
When you create an account or place an order:
— Name, email address, phone number
— Delivery address
— Order history and preferences
When you contact us:
— WhatsApp messages, emails, and any information you voluntarily share
Payment data:
— We do NOT store card numbers. Payment is processed directly by PayU (PCI-DSS
compliant). We only receive confirmation of successful payment and a transaction ID.

3. WHY WE COLLECT IT

— To process and deliver your orders
— To send order confirmations and tracking updates
— To provide customer support
— To send marketing communications (only if you’ve opted in)
— To improve our website and products
— To run targeted advertising (via Google Ads and Meta Ads platforms)
— To comply with legal obligations

4. WHO WE SHARE YOUR DATA WITH

We share data only with the following trusted partners, strictly to fulfil the above purposes:
— PayU (payment processing)
— Delhivery (order delivery)
— Google (analytics and advertising — governed by Google’s Privacy Policy)
— Meta / Facebook (advertising and retargeting — governed by Meta’s Privacy Policy)
— Shiprocket 360 (CRM and marketing automation)
— Shiprocket (checkout platform – receives name, address, and phone for order processing)
— Hostinger (website hosting)
— WooCommerce / WordPress (platform and order management)
We do not sell your personal data to third parties.

5. COOKIES

We use cookies for:
— Essential site function (cart, login)
— Analytics (Google Analytics — to understand how the site is used)
— Advertising (Google Ads, Meta Pixel — to show relevant ads to people who’ve visited our
site)
You can control cookies through your browser settings. Disabling cookies may affect site
functionality.

6. YOUR RIGHTS

Under India’s Digital Personal Data Protection Act 2023, you have the right to:
— Access the personal data we hold about you
— Correct inaccurate data
— Request deletion of your data (where legally permissible)
— Withdraw consent for marketing at any time
To exercise any of these rights, email us at info@luxenparis.com with the subject line “Data
Request.”

7. DATA RETENTION

We retain your order data for 3 years (required for tax and legal compliance). Marketing
preferences and account data are retained until you request deletion.

8. SECURITY

All data is transmitted over HTTPS. Payment data is handled exclusively by PayU on their
PCI-DSS compliant servers. We follow standard security practices to protect your information.
Our website is hosted on Hostinger’s servers with HTTPS encryption.

9. CHILDREN

This site is not directed at anyone under 13 years of age. We do not knowingly collect data from
children.

10. GRIEVANCE OFFICER

As required under India’s IT Act and DPDP Act:
Name: Mr Deepanshu Bansal, Founder and CEO
Email: info@luxenparis.com
Phone: +91 8860531160
Available: Monday to Saturday, 10:00 AM – 6:00 PM IST
Response time: Within 72 hours of complaint

11. CHANGES TO THIS POLICY

We may update this policy. Material changes will be communicated via email or a notice on our
site. Continued use of the site after changes constitutes acceptance.